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Positions Available

Account Manager

Job Description

In this field sales role, you will be a customer advocate and ensure that our customer needs are understood and met. Your success will come from building long-term relationships with customers and growing account revenue through comprehensive and complementary product offerings. Call points will include companion animal hospitals and clinics, corporate accounts, teaching institutions, and large buying groups.

Responsibilities

  • Increase diagnostic capital placements, testing, and therapeutic utilization in your assigned geographic responsibility.
  • Achieve revenue and growth goals by acquiring new accounts and leveraging existing accounts.
  • Define, verify, and translate customer needs into diagnostic, point-of-care, and wellness management solutions.
  • Develop and grow partnerships with veterinary practice staff.
  • Educate and train veterinary clinic staff on products, services, and marketing initiatives, including how to engage pet owners when appropriate.
  • Attend trade shows and other educational events.
  • Gain comprehensive and up-to-date knowledge of all Company products and services, including related medical and technical knowledge.
  • Manage your assigned territory for optimal account coverage.
  • Communicate customer needs and competitive issues to internal business units and the marketing organization.

Requirements

  • Bachelor’s Degree in a scientific or related discipline, or an equivalent combination of related education and/or experience.
  • 2+ years of relevant experience in diagnostic, capital equipment, and/or B2B sales; manufacturer sales and/or veterinary clinic experience preferred.
  • Strong computer skills, with experience utilizing a CRM management database.
  • Proven track record of sales and customer service excellence.
  • Excellent communication and interpersonal skills, with demonstrated ability to work effectively in a collaborative, sales environment.
  • Ability to travel 100%.

Apply here →

Inside Sales Representative

Job Description

As an Inside Sales Representative, you will be responsible for practicing consultative, solution-based selling techniques to generate sales across all company product categories. Key to this role is delivering the best possible customer experience to veterinary hospitals and clinics, which includes providing information on Zomedica products, promotions, pricing, answers to questions, and timely resolution to any issues or concerns.

Responsibilities

  • Manage a sales pipeline, and work independently to achieve sales growth and increase market share in an assigned geography.
  • Build effective relationships with and service all hospitals within an assigned geography.
  • Successfully launch new product offerings.
  • Analyze sales trends and build the business base in an assigned geography.
  • Build and maintain call / email cycles, follow up on leads, and make contacts with veterinary hospital prospects and existing customers to close new accounts.
  • Coordinate and present virtual lunch and learn education sessions.
  • Plan, coordinate, and host virtual continuing education (CE) in conjunction with Professional Services Veterinarian staff and/or Key Opinion Leaders.
  • Maintain records in Salesforce.com (CRM), including establishing account profiles for new customers and entering all customer communication.
  • Serve as back-up for other inside sales representatives, as needed.

Requirements

  • Bachelor’s Degree in a related field, or equivalent combination of education and experience.
  • 1-3 years of related experience; previous inside sales experience preferred; veterinary hospital technician experience a plus.
  • Excellent listening and verbal and written communication skills with a strong customer service focus.
  • Strong organizational, follow-up, and time management skills, and attention to detail.
  • Demonstrated ability to work both independently and as a part of team.
  • Ability to take initiative, prioritize, and be flexible in responding to changing business demands.
  • Working knowledge of MS Office suite of products; experience with Salesforce.com a plus.
  • Up to 15-20% travel may be required.

Apply here →

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